Android 11 bug silences calls from starred contacts in DND, however there are workarounds

Android 11 bug silences calls from starred contacts in DND, but there are workarounds

Many individuals depend on Do Not Disturb (DND) to separate the wheat from the chaff relating to notifications and solely need their most vital contacts to ring their telephones. However for some Pixel house owners, Android 11 makes this not possible: Regardless of permitting starred contacts to all the time ring the cellphone after they name or ship messages, DND now absolutely mutes their notifications. Whereas it is exhausting to pinpoint the wrongdoer, there are workarounds that appear to carry again at the least name ringtones for most individuals.

What’s taking place

Just a few Pixel house owners have taken to the Google assist discussion board following the Android 11 replace. They complain that their telephones do not ring for starred contacts anymore, though they arrange the function that means on Android 10. That has critical penalties: One affected individual stories that their aged mom could not attain them whereas she was mendacity on the ground with a damaged ankle.

Google says it is investigating the difficulty, however the issue appears to persist even after the October safety patches.

First issues first, although: Ensure you have not turned off all notification sounds by way of your quantity rocker menu. That is the case when you may see a crossed out bell in your standing bar. To show sounds again on, press quantity up or down after which faucet the bell icon within the menu above the quantity slider that exhibits up on the display screen.

Workaround #1: Enable repeat callers


Faucet “Individuals,” then “Calls,” after which toggle on “Enable repeat callers.”

Many individuals may treatment the issues with a workaround posted by discussion board person Frank Longest. He writes that starred contacts may ring his Pixel four once more after he turned on “permit repeat callers.” You will discover that possibility by looking out your cellphone settings for that time period or by going to Sound -> Do Not Disturb -> Individuals -> Calls. This may also permit non-starred contacts to achieve you after they name twice inside 15 minutes, so it is not superb.

Workaround #2: Tweak Cellphone notifications

Open Cellphone app information, faucet “Notifications,” “Incoming calls,” and select “Override Do Not Disturb.”

If that does not do the trick, discussion board person Titusz Rónai stories that you may also should go to the Cellphone app information (faucet and maintain the icon in your launcher and search for the circled i image), after which Notifications -> Incoming Calls -> Superior -> Override Do Not Disturb. Nonetheless, this may trigger the Cellphone app to all the time ring, no matter who calls you.

Issues with these workarounds

These options will not assist with textual content message notifications from starred contacts — these stay silent for most individuals who efficiently used these workarounds.

On high of that, these methods do not appear to work for everybody, and discussion board person Henk Elemans stories some more unusual shenanigans: With repeat callers allowed, his cellphone would ring, however the show would not activate routinely, which we will verify. When turned on manually, the ringing would cease, and he needed to go to the Cellphone app to just accept the decision. With repeat callers disabled, the display screen would activate, however there wasn’t any sound.

Workaround #3: Manufacturing facility reset

If none of those measures assist, you may even should manufacturing unit reset your cellphone, although that is probably the most drastic and time-consuming route. To do this, just be sure you’ve backed up your entire information within the cloud or to a different machine. Then search for “manufacturing unit reset” in your Pixel cellphone’s settings. Since we do not know what precisely the wrongdoer is, it is totally doable that the issue persists after resetting and restoring your cellphone from an Android backup, so that you may even have to begin from scrap utterly. This answer actually needs to be your final resort.

Whereas I can not reproduce these issues myself, they appear widespread, and it is unlikely that every one the affected unintentionally broke their setup themselves. Google should’ve modified one thing for a selected subset of customers following the Android 11 replace, and our greatest hope is that the corporate is bringing a repair with the following safety patch. You may need to maintain off from manufacturing unit resetting till that replace rolls out early subsequent month.

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