Samsung says it is working to resolve the S20 FE’s touchscreen points

Samsung says it

Samsung says it's working to resolve the S20 FE's touchscreen issues

Experiences of points with the aggressively-priced Galaxy S20 FE’s touchscreen have been circulating in current weeks. This consists of so-called “ghost contact” issues and points with swipes being processed as a sequence of faucets. Since a display is your main approach of interacting with a cellphone, this type of drawback is fairly irritating. Nonetheless, Samsung tells us it is conscious of those studies and dealing to resolve the problem.

Not splendid.

Experiences for the issue date again to the start of the month, selecting up during the last week or so. For these affected, the problem manifests as you possibly can see within the embedded video above, with the cellphone incorrectly processing enter like swipes or gradual scrolling, tapping wildly as an alternative of processing it as a single movement. Gestures like pinch-to-zoom are additionally affected and behave oddly. Some report common touchscreen sensitivity woes, together with too-low sensitivity for faucets, even when adjusting the software program setting for Contact Sensitivity. Others with tap-to-wake enabled discover the cellphone is nearly all the time already on when pulled from their pocket.

Over the previous couple of days, studies have speculated that the problem has been mounted in another markets as a part of a current replace, although we will not affirm these claims. At the least one video appears to point it is true, although not all models have been affected by this drawback, additional muddying the waters. (Anecdotally, AP’s in-house evaluation unit is okay.)

We reached out to Samsung for extra info relating to these points and have been supplied with the next assertion:

“We’re conscious of the reported subject that seems on a restricted variety of Galaxy S20 FE units. We’re investigating this subject and dealing to resolve it. We suggest clients preserve their units updated with the most recent software program by accessing Settings > Software program replace > Obtain.”

The corporate did not reply to our questions relating to the replace which may be rolling out now in some markets, nevertheless it feels like they’re on the case both approach.

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