T-Cellular Samsung telephones “com.android.cellphone retains stopping” difficulty


Samsung occupies round 1 / 4 of the smartphone market within the US, and that is the results of Samsung’s innovation and reliability. Nonetheless, some T-Cellular Samsung customers are going through a brand new “com.android.cellphone retains stopping” difficulty.

Consequently, there have been loads of complaints referring to the difficulty on official T-Cellular boards by the customers:



I up to date my Samsung Galaxy Be aware 10+ 5G on Oct. 6, 2020 simply after midnight. I then went to mattress and after I awoke, I used to be getting a message saying “com.android.cellphone has stopped”. I dismiss it and it comes again once more, each 10 seconds or so. On the high the place the notification icons are, it says, “No SIM card – Emergency calls solely”. I haven’t put in another apps after the replace, in order that’s not the trigger. I attempted all the things instructed within the hyperlink beneath aside from manufacturing facility resetting my cellphone. I’m attempting to keep away from that as I’ve numerous knowledge that may not be backed up as a result of my cellphone isn’t rooted. Any options could be tremendously appreciated.

Identical difficulty right here. Mine began appearing up Friday, then restarted and it acquired worse… now I’ve the com.android.cellphone has stopped amongst different points. Cellphone is lower than 5 months previous. Went to T-Cellular retailer, acquired new SIM… nothing… now I can’t even join it to my pc to avoid wasting knowledge so I can strive a restart.

The difficulty appears to be affecting numerous Samsung gadgets throughout totally different Android variations. And, the perpetrator seems to be a foul September replace.

I believe the issue is a foul replace. Safety patch Sept. 1, 2020 to be particular.

Nonetheless, just a few customers have additionally blamed the October replace. All we all know is that the difficulty wasn’t current on the August construct, and seems to be confronted by 5G enabled telephones solely.

One other factor to notice right here is that the “com.android.cellphone retains stopping” difficulty isn’t one thing fully new, and has been reported beforehand on different gadgets as nicely.

Now, clearing app knowledge, rebooting gadget or re-inserting sim normally fixes the issue, however it hasn’t labored on this case.

Including a cherry on high, customers have additionally lately began receiving an odd notification.

I’ve the very same downside on precisely the identical gadget. “MCM Shopper requests are processing” notification exhibits up intermittently. I didn’t carry out any guide updates this weekend. The issues began this morning 10/5 and a reset didn’t resolve it. The cellphone can have 5G and four or 5 bars then will drop to no sign spontaneously. Bizarre to say the least

The rationale behind its look is unknown as of now. However, it seems to be associated to the Google Service Hub app that comes preinstalled on numerous gadgets.

Customers going through this bug are requested to not waste time on resetting their gadgets, as the difficulty persists even after a manufacturing facility reset.

Identical difficulty on the observe 10+ 5G. Difficulty goes away simply after a tough reset solely to recur shortly after – even when i don’t instal any extra apps. Doesn’t occur in secure mode (but). Tried the entire samsung suggestions ( 1- cellphone cache, clear, restart…. 2- sim toolkit cache, clear, restart… 3- exhausting reset gadget) to take care of it – didn’t work.

Calling is actually a very powerful characteristic of a cellphone, and never with the ability to try this should really feel irritating. Don’t fear although, for we acquired just a few workarounds up our sleeve.

Workarounds for the Samsung “com.android.cellphone retains stopping” difficulty

1. Use Google Cellphone: Google Cellphone was lately made out there on the Play Retailer to nearly all gadgets. Chances are you’ll change to that for now, and disable the default cellphone app, if doable, until the difficulty will get mounted.

2. One UI beta: It’s fairly doable {that a} repair for the difficulty has been rolled out to the beta builds, however has not made it but into the secure department. Updating to the beta may repair the difficulty.

The Android 11 Beta can be one other route you may take. Been on it for just a few days now with no points. Has October patches as nicely. To examine in case you are eligible, go to the Samsung Members App and on the banners on the high there’s a OneUI 3.zero Beta banner that can register you. Took mine about four hours after registering that the replace confirmed up when checking it manually.

3. Revert to August replace: As a final resort, you could return to the August replace utilizing Odin. Be aware that this step is extraordinarily dangerous and is certainly not beneficial. For those who nonetheless wish to proceed, then click on right here for directions.

Lastly, some folks have reported {that a} latest replace mounted the difficulty for them. Nonetheless, others have additionally reported that the difficulty nonetheless persists.

The most suitable choice appears to be ready for one more replace that will universally repair the issue.

That being stated, tell us within the feedback beneath if the above workarounds have mounted the Samsung “com.android.cellphone retains stopping” difficulty for you.

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